Katrina Appell is a Lean Product and Process Development Coach at the Lean Enterprise Institute. She is passionate about supporting organizations in improvement and transformation with 10+ years of coaching, facilitating, training, and team development experience. Katrina was previously a Senior Lean Consultant at Liker Lean Advisors supporting Caterpillar in lean product and process development and a Lean Coach the University of Michigan Health System. Working with Jeff Liker and Jim Morgan, Katrina’s doctoral research used contingency theory to analyze the effectiveness of different approaches to lean in complex environments through product development case studies. Dr. Appell has previously taught classes for the College of Engineering at the University of Michigan at Ann Arbor in lean manufacturing, lean-six sigma greenbelt, lean healthcare, lean office, lean supply chain for healthcare, lean supply chain and warehouse management. Katrina has a Ph.D. and M.S.E. in Industrial and Operations Engineering from the University of Michigan at Ann Arbor. She also has a B.S. in General Engineering from the University of Illinois at Urbana-Champaign, where she was previously the President of the Industrial and Enterprise Systems Engineering Alumni and Advisory Board. Katrina is President of Katrina Appell Consulting and organizes her thinking by blogging at appell.org.